Srhythm NC25 Not Charging? Here’s How to Fix It

Are you frustrated with your Srhythm NC25 headphones not charging? Don’t worry, you’re not alone! Whether we’re commuting, working out, or simply relaxing, listening to music through our headphones provides us with a sense of escape and enjoyment.

However, encountering issues with our beloved headphones can be frustrating, especially when they refuse to charge. One such problem is the “Srhythm NC25 Not Charging” issue.

This comprehensive guide will guide you through troubleshooting steps to get your headphones up and running, ensuring you can once again immerse yourself in your favorite tunes.

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Your Srhythm NC25 Headphones Are Not Charging? Here’s What to Do

The Srhythm NC25 wireless headphones are a popular choice for their excellent sound quality and noise-canceling features. However, some users have reported issues with the NC25 not charging or holding a charge.

Don’t worry – in most cases, this problem can be easily fixed at home. Here are some troubleshooting tips to get your Srhythm NC25 charging again.

1. Make Sure It’s Plugged In Properly

This may seem obvious but double-check that your NC25 is plugged in correctly. Use the included micro USB charging cable and plug it into a wall adapter or computer USB port.

Make sure the cable is inserted securely into the charging port on the bottom of the right ear cup. If the cable is loose, the headphones may not charge. Also, inspect the end of the cable and remove any debris from the micro USB connector.

2. Try a Different Charging Cable

Sometimes the issue could simply be a faulty or damaged USB charging cable. Try switching to a different micro USB cable that you know is working properly.

Make sure to use one that can handle data transfer and charging. Don’t use a cable that is only for charging, as this may prevent the NC25 from charging properly.

3. Check the Charging Port

Inspect the micro USB charging port on the bottom of the right ear cup. Look for any debris, dust, or damage that could prevent the cable from seating properly. Carefully clean out the port with a toothpick or soft brush.

This will allow the charging cable to make a solid connection. Also, check that the metal pins inside the port are not broken or bent.

4. Reset Your Headphones

Resetting can often resolve charging issues with headphones. To reset the best Srhythm NC25, first, unpair it from your device’s Bluetooth menu. Then hold down the power button for 10-15 seconds until the headphones turn off.

Next, plug them into the charger and allow them to fully charge. The reset process will clear any software bugs preventing normal charging.

5. Update Firmware

An outdated firmware version could also cause charging problems. Connect your NC25 headphones to your computer and open the Srhythm audio software.

This will allow the headphones to search for the latest updated Soundcore Q30 firmware which you can then install. Keeping the firmware updated ensures maximum compatibility with the charging system.

6. Use a Power Source with a Higher Voltage

Some NC25 users fixed charging issues by using a wall charger instead of charging through their computer’s USB port. The headphones may charge inconsistently or slowly through a computer’s USB.

Try using a wall adapter with an output of 5V at a minimum of 1A (amp). This provides sufficient power to charge the headphone’s battery.

7. Listen at Lower Volumes

Playing your music at high volumes causes the NC25 battery to drain faster. Try listening at more moderate volumes to extend the battery life per charge.

Turn down the volume on both the headphones and your connected device. You’ll get more listening time before needing to recharge.

8. Give it Time to Charge

It can often take up to 2 hours for the Srhythm NC25 to charge fully from empty to full battery. Be patient and allow sufficient charging time before expecting the headphones to turn on.

The LED indicator will turn from red to blue when fully charged. Also, charge in a room temperature environment for best results.

9. Contact Srhythm Support

If you’ve tried the troubleshooting tips above and the NC25 still won’t charge, you may need a repair or replacement. Contact Srhythm support online and explain the issue. They can offer personalized advice based on your situation and may send you a replacement if needed.

With some simple troubleshooting steps, you can solve most Srhythm NC25 charging problems. Just be sure to check the cable connection, try resetting, update firmware, and give it enough uninterrupted charging time. You’ll get back to enjoying your favorite audio with a fully powered pair of headphones.

Frequently Asked Questions (FAQs)

Why do my Srhythm NC25 headphones not turn on?

If your NC25 headphone won’t turn on, the most likely reason is that the battery is drained and needs to be recharged. Make sure you are using the included charging cable and that the headphones have been charging for at least 2 hours minimum before trying to turn them on.

How can I get the maximum battery life from my Srhythm NC25?

To optimize the battery life, listen at lower to medium volume levels, use a wall charger rather than your computer to charge the Wireless Earbuds, and turn off noise cancellation when not needed. Also, avoid exposing the headphones to extreme cold or heat.

What should I do if my Srhythm NC25 won’t charge even after troubleshooting?

If your NC25 still fails to charge after trying different cables, resetting the headphones, cleaning the ports, etc., then you likely need a repair. Contact Srhythm support online and explain the issue. They can help determine if your headphones need repair or replacement.

How can I tell when my Srhythm NC25 is fully charged?

The LED indicator light will turn from red to blue when the battery is fully charged. Allow up to 2 hours of uninterrupted charging to go from an empty to a full battery. Charging is complete when the light stops blinking and stays solid blue.


In conclusion, Srhythm NC25 headphones are packed with top features for an immersive listening experience. But issues like not charging properly can be frustrating. In most cases, you can get the headphones charging again on your own without a repair shop.

By checking connections, cleaning the ports, resetting, updating firmware, and allowing enough charging time, you can get back to enjoying your NC25 headphones. With quality sound, active noise cancellation, and long battery life, these headphones deliver amazing audio performance when powered on and working properly.

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